What to know before you call a tow this winter

SPOKANE, Wash. — Tow truck companies are extremely busy this time of year, and they’re especially slammed when snow and ice cover the roads.

Divine’s Towing and Hauling is a popular towing service in Spokane, and they said they received a total of 250 calls on Monday.

Divine’s also answers emergency calls, meaning if you need a tow on the side of I-90, there’s a good chance that they’ll be the ones to pick you up.

As temperatures drop even further in the Inland Northwest, Joseph Arlt, Divine’s Fleet Safety Manager, says he’s nervous.

“I mean, that ice is just going to get thicker, that snow is going to get taller,” Arlt said. “It’s going to be a lot more dangerous to be out on the roads. As much as I love my job, I would appreciate if people stayed home if they can, and stayed safe.”

A tow out-of-pocket can cost up to $172 an hour, even if it’s just to get your car pulled out of your driveway.

While getting a tow through roadside assistance is cheaper, Arlt says because of the cost difference, you could be waiting up to eight hours for a tow.

In that situation, Arlt recommends calling a tow truck company directly and then working with your insurance to get them to reimburse you.

If you see a tow truck while driving, make sure you give them enough space to work and slow down, especially as conditions worsen.

READ: How to prepare your car for upcoming cold temperatures