Tips to avoid scams as you apply for student loan debt relief

WASHINGTON DC — The application for federal student loan debt relief is now open and that means scammers are now on the move.

The Federal Trade Commission has released some tips and guidance so you can stay safe from people trying to steal your money and personal information.

Here’s what you need to know:

  • Apply at studentaid.gov/debtrelief and nowhere else.
  • Don’t pay to apply. Submitting an application is free.
  • Know what to share, where and when. The real application will ask for your name, birth date, Social Security number, phone number and address. You will not need to upload or attach any documents when applying online.
  • Know what not to share. When you apply, nobody legit will ask for your FSA ID, bank account or credit card information. Anyone who does is a scammer.
  • Expect email updates from the Department of Education. After you apply, you may hear from the Dept. of Ed to upload tax documents verifying your income or to give updates on your application. Those emails will come from:
    • noreply@studentaid.gov
    • noreply@debtrelief.studentaid.gov
    • ed.gov@publicdelivery.com
  • Follow the Dept. of Ed’s process if your application is denied. Anyone who says they can get you approved (for a fee) is a scammer. Your email notice will have instructions. Follow those and if you have questions call FSA’d dedicated phone line at 1-833-932-3439.

If you spot any of these scams, you are encouraged to report it at reportfraud.ftc.gov.

READ: Everything to know to apply for student loan forgiveness

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