Increase in reported scam calls has Avista warning customers to be on the lookout

SPOKANE, Wash. — Hundreds of scams reported within the week has Avista warning its customers to be on the lookout for suspicious requests from potential scammers.

In a release sent Thursday, the utilities company said hundreds of customers, both residential and commercial, have reported an increase in scams within the course of one week.

The majority of the scams were reported happening over the phone, Avista said.

So, how do you know if you’re speaking to a potential scammer?

The company listed multiple warning signs in a release sent to customers.

If the person talking to you on the phone uses harsh, threatening language or threatens same-day service disconnection, there’s a good chance it’s a scam call.

Another good way to know if you’re being scammed is if the caller is unable to provide customer account information or activity details, it says in the release.

In order to protect yourself, Avista says it’s important to not provide any personal or financial information to any unknown person or company.

If you do think the caller seems suspicious, your best bet is to hang up and call Avista directly.

To learn more about Avista’s privacy policy, CLICK HERE.

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